Privacy Policy
Last Updated: September 24, 2026
Rox Solid Mortgages respects your privacy and is committed to handling information collected through this website responsibly. This Privacy Policy explains the types of information that may be collected through RoxSolidMortgages.com, how that information may be used, and the choices available to website visitors.
Information We May Collect
When you interact with this website, you may voluntarily provide basic contact and planning information such as:
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first and last name
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email address
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phone number
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mortgage or homebuying goal
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general timeline
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questions you choose to submit
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appointment and booking information
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email subscription preferences
Rox Solid Mortgages uses website forms for general marketing, educational, contact, and scheduling purposes.
Sensitive Financial Information
Please do not submit Social Security numbers, bank or account information, tax returns, income documents, full credit details, or other sensitive financial information through general website forms, email, text messages, or ordinary website communications.
When a mortgage application or secure documentation is appropriate, you will be directed to the secure borrower application or portal used by Zion Investors Mortgage Lending.
How We May Use Information
Information submitted through the website may be used to:
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respond to questions and requests
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provide requested mortgage education or resources
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schedule and manage mortgage consultations
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understand a visitor's stated goals and timeline
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provide appropriate follow-up
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deliver requested guides or educational materials
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manage contact and customer relationship records
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send email updates when a visitor has elected to receive them
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improve the website and visitor experience
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maintain business, security, and operational records
Submission of a website form does not constitute a mortgage application, approval, preapproval, commitment to lend, or guarantee of financing.
Email Communications
If you request a guide, submit a question, schedule a consultation, or complete another website form, you may receive communications related to that request.
If you separately choose to receive ongoing mortgage education, homebuying tips, or updates, you may receive promotional email communications from Rox Solid Mortgages. You may unsubscribe from promotional emails using the unsubscribe or preference options provided in those messages.
Website Technology, Cookies, and Analytics
This website is built using Wix. Wix and website-related service providers may use cookies and similar technologies to support website functionality, security, analytics, and visitor experience.
Browser settings may allow you to control or block certain cookies. Disabling some cookies may affect how portions of the website function.
Third-Party Services and Links
This website may link to or use third-party services, including:
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Wix website, forms, booking, CRM, and automation services
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the secure mortgage application and borrower portal used by Zion Investors Mortgage Lending
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social media platforms
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analytics, search, or other website services
When you leave RoxSolidMortgages.com or use a third-party service, that service's own privacy practices and terms may apply.
Secure Mortgage Application
Application-ready borrowers are directed to the secure mortgage application process associated with Zion Investors Mortgage Lending.
Rox Solid Mortgages does not use basic Wix marketing forms as a replacement for the secure mortgage application, borrower portal, or loan-file process.
Information Sharing
Rox Solid Mortgages does not sell website visitor information.
Information may be shared with service providers or business systems when reasonably necessary to operate the website, respond to a visitor's request, manage an appointment, deliver a requested resource, or support the mortgage process.
Information may also be disclosed when required by applicable law or legal process.
Data Retention
Information may be retained for as long as reasonably necessary for the purposes for which it was collected, business recordkeeping, regulatory or compliance requirements, dispute resolution, security, and other legitimate business purposes.
Actual retention may also depend on the settings and policies of the platforms used to provide website and business services.
Your Choices
You may contact Rox Solid Mortgages to request an update or correction to basic contact information associated with website communications, subject to applicable legal, regulatory, and platform requirements.
You may unsubscribe from promotional email communications using the unsubscribe or preference link provided in the email.
Security
Reasonable steps are taken to use appropriate systems for the type of information being collected.
Website visitors should not send sensitive mortgage or financial documentation through unsecured channels. When sensitive information is required, use the secure borrower process provided for that purpose.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, business practices, technology, or applicable requirements.
The updated version will be posted on this page with a revised Last Updated date.
Contact Rox Solid Mortgages
For questions about this Privacy Policy or website privacy practices: